Property Manager Reviews & Testimonials

John has exceeded all expectations for us over the years and always goes above and beyond! We have used John on two of our investment properties now over the last 5 years, and as a landlord living in a regional WA, John has not only giving us piece of mind with our investments but his forward thinking, great communication skills, and caring compassionate nature, is something I can whole heartedly say will ensure we will continue to use him for all our properties in the future.
I am a Real Estate Agent myself, seeing the best and worst of the industry over the years, and even before John knew what I did for a career, he always offered sound advice and reassuring kindness to both Alicia and I in all situations!
Knowing how hard the industry can be on a property manager at times and seeing how John conducts himself in all of our dealings is something I admire very highly about him, both as a person and a high-performing Property Manager!
The Real Estate industry needs more people like John!

One of the best real estates to rent through. John was an awesome property manager to deal with. If I had any issues I could either call or email and he responded very quickly. Definitely worth 5 star service. Thanks for the 12months of great property management Empire.

From our first introduction the Empire team had mine and my family’s best interests at heart. This was finding the right property for us, then ensuring a smooth process to us moving into our new home. All members of the team were very professional and empathetic to our needs supporting us throughout our time. We were made to feel important and not just another renter, at the same time cognizant of the owners needs. They built a positive relationship that I will remember and be grateful for. I couldn’t recommend them more highly.

I have had a great experience renting from this agency. Nicole has been incredible at working with me to get things fixed up whenever required and both herself and Pam have always been so friendly and helpful. I would definitely look to rent through them again in the future, it’s rare as a tenant to feel you are supported as much as the owner but they found the balance, it has been a really cooperative relationship. I highly recommend them.

We could not be happier with the Property Management team at Empire. They have leased and managed multiple investment properties for us for many years now, and we continue to be impressed with their professionalism, competency and communication style. We have peace of mind knowing that our properties are in safe hands. We have always found them to be easily contactable, knowledgeable and prompt at getting things done. It is clear that the team has a great depth of knowledge and experience in the real estate sector. I would not hesitate in recommending the Empire Property management team to friends and family.