How we manage your property assets?

Committed to your asset growth

When you partner with Empire Property Solutions, we work hard to continue to help you grow your rental portfolio. Whether your personal rental portfolio goals include increasing the size of your portfolio or increasing the rental income you generate, we work together with you to reach and exceed those goals.

As one of our valued landlords, you can rest assured that our priority is to ensure that the maximum return on your investment. The true embodiment of “The Empire Difference” is that our entire team go above and beyond to help you reach your goals.

As industry professionals with 3+ decades of experience in the real estate market, you will benefit from our vast knowledge of both the market landscape of our local community and our unparalleled industry expertise and commitment to our clients. Our team are more than happy to make recommendations to help you optimise and streamline the journey towards reaching your goals.

Hear what some of our landlords have to say about our service and commitment:

“I found Empire Property Solutions to be professional and easy to deal with. They found tenants for our property in a matter of days, even though there were many other properties for rent in the area. I would highly recommend the property management team from Empire Property Solutions.”

-Jo and Vicki Borovina.

How do we limit vacancy and maximise your return on investment?

In keeping with our promise to dedicate our service to you, the landlord, you can expect that we’ll do whatever it takes to maximise your return on investment and ensure quality, long-term tenants are in place. Here’s how we do it:

We get to work: Once we have your signed authority to manage your investment and all compliance matters are resolved, our team will immediately get to work creating an effective marketing campaign for your property.

Photography and floor plans: Our priority is making your property stand out from the crowd, and we know that first impressions are everything. You can expect our professional photographer to take stunning images of your home, both inside and out,

Essentially, we do all we can to set your property up in the very best light. This helps to draw in potential clients, resulting in more viewings and a higher likelihood of a quick rental. For example, just by adding a floor plan to your listing, we can increase the buyer click-through rate by a whopping 52%.

We analyse the data and work with it to ensure your property is set up for success from the very beginning.

Digital furniture: When you choose our premium package, our creative team will insert digital furniture into your professional photos before uploading them to the internet. This will give your property a definitive advantage over other properties on the market as tenants will have a clear idea of how their furniture will look in their potential new home. It helps paint a picture of what life might look like if they were to live in your property.

Ad exposure: At this point, your property is ready to hit the internet. We advertise your property across seven of the most actively used real estate websites, maximising coverage to prospective tenants who are using the internet to locate their next rental property. You can rest assured that we know the market and where potential tenants are searching. We know that effective marketing and the right exposure is key to quickly landing the perfect tenant.

Most tenants will search for property on www.realestate.com.au, so this is where we’ll focus the majority of your marketing budget. Your property will be listed as a “premier ad” to ensure that it appears at the top of the search results, giving your property maximum exposure and a higher likelihood of getting views.

In fact, Realestate.com.au has advertised that “premier” properties receive 5.5 times more email enquiries than standard listings.

Securing high-quality tenants for your property means getting it in front of the right people. Here are the places you can expect us to advertise:

Signboard: Through our thorough examination of real estate data, we’ve discovered that more than 50% of properties are leased by people who already live in the area and may not have ever been thinking of moving. By putting a “For Lease” sign in front of your investment property, we’re able to increase the potential traffic viewing your home, while also increasing the number of people who are looking up your property online to get more information.

It may sound cliché, but you cannot rent a ‘secret’! We make sure the cat’s out of the bag so you can rent your property in record time.

Empire Property Solutions ‘E-Newsletter’: You have the added benefit of having your property added to our office’s monthly E-Magazine which is sent out to our database of more than 25,000 clients.

Tenant selection and viewing availability

When you partner with Empire Property Solutions, you can rest assured that we take a very personal and clear approach to prospective tenants. We personally show them through your property, which can often tell us a lot about them.

We’re clear about our management policies and processes, which helps us to instantly qualify (or disqualify) a potential tenant in order to minimise risk to you.

We understand that potential tenants may need special viewing times, so our leasing consultants are happy to conduct after hours and weekend viewings to ensure that your property is available for viewing at the most convenient times. You never have to worry about missing out on a potential tenant due to scheduling conflicts! We’re here to find tenants when needed – that’s a priority, and our commitment to YOU.

You can trust that when you’re a landlord with us, careful tenant selection is the key to the successful management of your investment property and that we’ll put the utmost effort into ensuring a good agent/tenant relationship.

Selecting the best tenant for your property

Finding the right tenant for your property is about finding the right balance between evidence, dialogue, privacy, common sense, and even a little detective work. When you partner with us, you can trust that we’ll put all potential tenants to the test using our years of industry experience and knowledge. We will only select the very best candidates to submit to you for approval.

We utilise our strict screening process that involves contacting both current and previous landlords as well as employers to verify the character and background of the potential tenant. Additionally, every tenant is checked in the National Tenancies Database (NTD) and will be required to provide 100 points of ID.

You can rest assured that before we make our tenant recommendation, we ensure that we have established an accurate summation of the prospective tenants, with the final choice always lying in your hands.

We put in the leg work, so you don’t have to!

Hear what our clients have to say…

Reclaim your time and gain peace of mind

When you partner with us, our goal is to give you your time back and lift a huge weight off your shoulders.  Let us deal with the myriad little things, so that you have more time to appreciate the things in life that matter most – family, holidays, friends, and more “you” time.

You benefit from our industry expertise in so many ways, one of which is that what may take you 3 to 6 hours to complete, will likely take us only 1 to 2.  This is because we know the legislation required and how to remain compliant while demonstrating efficiency with systems and technology. We help you avoid any headaches!

The team at Empire Property Solutions strives to do this through an effective management solution that includes:

Quality tenant selection: We screen, interview, and conduct a complete background check.

Reliable network of contractors: We have an extensive network of reliable, proven, and experienced maintenance contractors who give us preferential treatment at reasonable prices.

State-of-the-art technologies: We make your life (and our lives) easier with online tenancy applications, online property reports, detailed move-in/move-out inspections, and more. We’re dedicated to implementing cutting-edge technologies.

Specialist outsourcing:  We outsource inspections to a third party whose sole job is to complete inspections. This means you have consistency and quality assurance, as well as a third set of eyes on your property.

Ever-evolving systems and processes: We constantly look to identify new trends and how we can change our processes to incorporate them. We believe in being permanent students of real estate and in life.

It’s been said that “innovation is key to good business”. In an effort to continually strive to be at our best, we attend regular conferences and training courses to up-skill in every facet.

From the very latest techniques to leading innovations, we are committed to our evolution and continual improvement to bring our best to our services and to you.

Our communication with you

When you partner with us as a landlord, you are assured that communication will be of the utmost importance. You can expect to be as involved and informed in the entire process as you wish to be. We make sure that you know the what, when, where, why, and how of every detail surrounding your investment property. We don’t take managing your property lightly, we understand the magnitude of the responsibility you have entrusted in us.

You can expect that we’ll promptly and reliably communicate tenant checks, detailed inspection reports, rent reviews, and other important updates as quickly and efficiently as possible.

As one of our landlords, you’ll benefit from our proactive approach that involves keeping you up to date on all the bits and pieces that go into successfully leasing your rental property.

You’ll never have to worry about being out of the loop.

Securing the right Tenant vs Tenant selection

When you partner with Empire Property Solutions, you can rest assured that we take a very personal and clear approach to prospective tenants. We personally show them through your property, which can often tell us a lot about them.

We’re clear about our management policies and processes, which helps us to instantly qualify or disqualify a potential tenant.

We understand that potential tenants may need special viewing times, so our leasing consultants are happy to conduct after hours and weekend viewings to ensure that your property is available for viewing at the most convenient times. You never have to worry about missing out on a potential tenant due to scheduling conflicts! We’re here to find tenants when needed – and that’s a priority.

You can trust that when you’re a landlord with us, careful tenant selection is the key to the successful management of your investment property and that we’ll put the utmost effort into ensuring a good agent/tenant relationship.

Your investment. Our Guarantee.

You can be confident in your choice to use Empire Property Solutions as your property management team because we truly have your best interests at the forefront of every move we make. We’re confident in our ability to not only meet your expectations, but to exceed them.

In fact, we’re so confident that you’ll be blown away by the level of service and attention to detail we provide that we guarantee it. If for some reason, you are less than completely satisfied with our service, we will relinquish our management duties without applying any kind of penalty or fee.

You really have nothing to lose and everything to gain. Time, money, and freedom are well within reach when you partner with a team of experts who will always have your back.

Get in touch today and let us show you how joining the right team can help you achieve the investment property growth and stability you deserve.

Vacating and vacant rental properties

When the lease is up for your tenant on your rental property, you can expect that your property will be advertised for at least four weeks before becoming vacant. We proactively work to secure another high-quality tenant to move in swiftly and reduce any vacant time and money lost.

Our dedicated inspection team will provide you with detailed inspection reports by being proactive in communication and emailing you immediately – we always send these reports to you within a week.

When you partner with Empire, you can rest assured that we have a zero tolerance approach towards rent arrears and have no hesitation in issuing a one-day Breach Notice or taking further action in the form of termination to recover unpaid rent owed to you. As a landlord with us, you are our top priority and we will strive to keep you informed of absolutely everything to do with your investment property.

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